![]() ![]() Note: These IT policies are only available in BlackBerry Enterprise Server version 4.0 SP3 to 4.1 SP6. Contact the BlackBerry Enterprise Server administrator to verify that the following IT policies are set to False: If the BlackBerry smartphone cannot be detected on the Add Bluetooth Device window, the BlackBerry Enterprise Server may not have the correct IT policies turned on. Verify that the Bluetooth device manager that is included with Microsoft Windows is running (see the procedures section). If the Enable Bluetooth Support check box and Configure Bluetooth button are not available on the BlackBerry Device Manager Properties window, the computer might not be using original Microsoft® Windows Bluetooth radio drivers. The BlackBerry Desktop Manager status changes to Connected. Select the Automatically switch from Bluetooth to USB when USB is connected check box and click OK. In the Connection drop-down list, click Bluetooth-PIN. In the BlackBerry Desktop Manager, in the Options menu, select Connection Settings.ġ0. After a few seconds, Bluetooth - is added to the Connection Settings list in a Connected state.ĩ. The BlackBerry® Device Manager Properties window is displayed.Ĩ. Click OK in the Bluetooth Configuration window. The new BlackBerry smartphone icon appears in the Bluetooth Configuration window.ħ. Select the BlackBerry smartphone icon and click OK. If the BlackBerry smartphone cannot be detected, see Additional Information below.Ħ. To repeat the search, click Search Again. Note: If the BlackBerry smartphone is not detected, an Unable to locate message appears. When the paired BlackBerry smartphone is detected, it appears as an icon in the dialog box. The Add Bluetooth Device window appears with an animated flashlight indicating that the application is searching for the BlackBerry smartphone. ![]() The Add Bluetooth Device dialog box appears, displaying instructions on how to verify that the BlackBerry smartphone is properly configured. Note: If the Enable Bluetooth Support check box or the Configure Bluetooth button is not enabled, see Additional Information below. Select the Enable Bluetooth Support check box. Right-click the BlackBerry Device Manager icon in the system tray and select Properties.Ģ. * The Bluetooth enabled device must be paired with the desired computer.ġ. * On the BlackBerry smartphone, the Bluetooth Options screen must display Desktop Connectivity and Wireless Bypass in the Services list. * As of Desktop Manager 5.0 the WIDCOMM 32bit Bluetooth stack is supported. For a complete list of supported Bluetooth adapters included in Windows XP SP2, go to the Microsoft Support Knowledge Base and search "List of Bluetooth radio drivers that are included in Windows XP SP2". * If the computer does not support Bluetooth wireless technology, a supported Bluetooth adapter can be used (D-Link is not supported). The default setting for these policies is TRUE. Note: These two policies are located in the Bluetooth Policy Group. * If the BlackBerry smartphone is activated on a BlackBerry Enterprise Server, it must be running BlackBerry Enterprise Server version 4.0 SP3 to higher, and the following IT policies must be set to False: * The BlackBerry smartphone must be running BlackBerry Device Software version 4.1 or higher. * The computer must be running BlackBerry Desktop Manager version 4.1 or higher. ![]() * The computer must be running the Bluetooth software that comes with Windows XP or Windows Vista (see Task 2). To set up a Bluetooth connection, the following system requirements must be met:
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